FAQ

What is a Managed Apple ID?

Managed Apple IDs are accounts designed specifically for schools that enable students and staff to personalise their device and access key services from Apple, such as 200GB iCloud storage, iCloud Backup, collaboration features, the Classwork app for iPad and the Apple Teacher Learning Center.

Is a Managed Apple ID different to a personal Apple ID?

Yes. There are key differences between Managed Apple IDs and standard personal Apple IDs. Managed Apple IDs are special school-created and school-owned accounts that provide access to Apple services. Managed Apple IDs are designed to meet the privacy and security needs of schools, including limitations on purchasing and communications.

What if I have a personal Apple ID using my parra/parrastu email address?

Any existing personal Apple IDs using an @parra.catholic.edu.au or @parrastu.catholic.edu.au email, will need to have their Apple ID updated with a new email address.

What if I no longer have access to my Parramatta Email?

Users will receive a notification prompt on any device signed into that Apple ID. They do not need access to their emails to change their Apple ID Email Address.

What will the email that I receive from Apple look like?

Please find an example of the email you will receive from Apple in the Communications page